Premium Audit Auditor II

Position Overview

Zurich North America is hiring a Premium Audit Auditor II to join our team. In this role, you will plan, organize, and manage your assigned workload and territory, ensuring timely and accurate service for moderately complex audit processes. You will work closely with insured parties, agents, and internal business partners while maintaining positive customer relationships. This position is available at multiple virtual office locations across the United States.

Key Responsibilities

• Plan, organize, and manage assigned workload and territory.
• Provide timely and accurate service to insured parties, agents, and internal business partners for audit processes on moderately complex risks.
• Facilitate effective communication by providing necessary information and feedback.
• Ensure that audited exposures are accurately calculated.
• Resolve potential disputes and questions arising during the audit process.
• Assist in the training process for new auditors when required.
• Provide technical advice to help customers resolve problems or improve business operations.
• Cultivate and maintain positive customer relationships, anticipating needs and recommending process improvements.
• Escalate technical issues within the function or unit as necessary.
• Participate in short-term, defined scope projects.

Required Qualifications

• Either a Bachelor's Degree with 5+ years in the Casualty Premium Audit area, a High School Diploma or Equivalent with 7+ years of experience, or completion of the Zurich approved Apprenticeship Program (including an Associate Degree) with 5+ years of experience in the Casualty Premium Audit area.
• Experience with laptop computer auditing and proficiency in Microsoft Office.
• Knowledge of NCCI Workers Compensation and ISO General Liability rules, manuals, and industry practices.

Preferred Qualifications

• APA certification
• CPCU certification
• Experience with large, multi-state premium audits
• Strong verbal and written communication skills
• Advanced skills in Microsoft Excel

Benefits & Perks

• Compensation: $64,600.00 - $132,400.00 with short-term incentive bonus eligibility of 10%.
• Comprehensive employee benefits package for employees and eligible dependents.
• Career development opportunities and a supportive, inclusive culture.