Field Service Engineer 1
Onto Innovation12 months ago
Tucson, Arizona, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading‐edge technologies that include 3D metrology from nanometer-scale transistors to micron-level die‐interconnects, macro defect inspection, metal interconnect composition, factory analytics, and lithography for advanced semiconductor packaging. Our diverse offerings across the entire semiconductor value chain help customers solve yield, device performance, quality, and reliability issues while optimizing their critical path of progress.
Job Summary & Responsibilities
- Basic understanding of 4D products, including assembly, function, and performance
- Troubleshoot and repair 4D systems, in the field or at the factory
- Provide customer phone support to address concerns and issues; if unresolved, escalate to other service staff
- Complete repair jobs following work instructions, complete data sheets, and associated reports
- Position requires up to 30% travel, both in the US and internationally
- Must maintain a valid driver’s license
- Other duties as required
Required Qualifications
- BS degree or higher with 2 years of experience in optical engineering, mechanical engineering, or equivalent
- Experience in the application and integration of precision optical and optomechanical components
- Excellent analytical capability for systematic troubleshooting
- Working knowledge of electronics, mechanics, computers, and common tools
- Customer focused with strong verbal and written communication skills
- Self-directed and reliable with good interpersonal skills and a team-oriented attitude
Benefits & Perks
- Competitive salaries
- Generous benefits package: health/dental/vision/life/disability
- PTO
- 401K plan with employer match
- Employee Stock Purchase Program (ESPP)
- Health & wellness initiatives
Join a collaborative working environment equipped with state-of-the-art tools and resources, and enjoy a welcoming, inclusive corporate culture where every contribution is recognized.
Required Skills
repair and maintenance
mechanical engineering
customer support
4D system troubleshooting
data reporting
electronics knowledge
optical engineering
analytical troubleshooting
team collaboration
precision optical integration