Desktop Support Analyst I – End-User Tech & Helpdesk
Vituity4 months ago
Modesto, CA, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Job Title
Desktop Support Analyst I
Location
Modesto, CA
Role Description
Vituity is seeking a Desktop Support Analyst I responsible for handling and documenting Service Desk tickets related to PC hardware and software. The role requires troubleshooting skills, with a focus on providing 2nd level support and managing various IT projects.
Ideal Candidate
The ideal candidate possesses a 4-year degree, CompTIA A+ certification, and 2-4 years of desktop support experience.
Benefits
Strong benefits include:
- Health plans
- Generous PTO
- 401(k) matching
Required Skills
2nd Level Support
Service Desk Management
Troubleshooting
PC Hardware Support
Software Support