Desktop Support Analyst I – End-User Tech & Helpdesk

Vituity4 months ago
Modesto, CA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Job Title

Desktop Support Analyst I

Location

Modesto, CA

Role Description

Vituity is seeking a Desktop Support Analyst I responsible for handling and documenting Service Desk tickets related to PC hardware and software. The role requires troubleshooting skills, with a focus on providing 2nd level support and managing various IT projects.

Ideal Candidate

The ideal candidate possesses a 4-year degree, CompTIA A+ certification, and 2-4 years of desktop support experience.

Benefits

Strong benefits include:

  • Health plans
  • Generous PTO
  • 401(k) matching

Required Skills

2nd Level Support
Service Desk Management
Troubleshooting
PC Hardware Support
Software Support