Customer Service Sales Associate

Position Overview

We are seeking a responsible, professional, and highly motivated Retail Sales Associate to join our team as we continue to grow in the greater Jacksonville area. The ideal candidate is comfortable with computers and willing to be trained in all aspects of retail sales—including greeting customers, processing job intakes, keeping the sales floor neat and organized, and handling customer complaints. The candidate must be detail oriented and possess exceptional customer service skills. Shift times are between 10am to 8pm, with availability required on weekends (Fri, Sat, & Sun) and holidays.

Job Types: Full-time, Part-time

Expected Hours:

Work Location:

Shift Details:

Key Responsibilities

• Greet customers upon entry.
• Follow the sales and service policies established by the store.
• Process job intakes.
• Manage in-stock merchandise and customer traffic.
• Handle customer complaints.
• Arrive to work on time and prepared.
• Order items and merchandise as needed.
• Collaborate effectively with team members.
• Match merchandise to customer needs and preferences.
• Learn basic watch repair and pricing.
• Acquire basic jewelry knowledge and pricing.
• Input workorders with attention to detail.

Benefits & Perks

• PTO / Paid Time Off
• Monthly Commissions
• Employee Discount
• Room for Advancement
• Holiday Bonus