Entry Computer Helpdesk Support Associate

Georgia Professional Group6 months ago
Villa Rica, GA, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Entry-Level Computer Support Assistant Position

Are you interested in an IT career? If you are looking for an IT position in Villa Rica, there is now an Entry-Level Computer Support Assistant position available. Computer Support Assistants work at the Help Desk, and are part of the overall IT team. As part of the Help Desk team, Computer Support Assistants provide technical assistance and support related to computer systems, hardware, and software by answering users' questions, training users on basic system and computer functions, addressing system and user issues, and resolving issues in a timely and professional manner. If you are a team player, Computer Support Assistants are an important part of the IT team; come see if you are a good fit for our team!

Required Skills

Hardware support
User training
Problem-solving
Software support
Customer service
Technical assistance