Customer Service Representative (Central Billing Office) *Onsite - Las Vegas, NV* 5/12 Start Date!

Position Overview

We have an exciting opportunity to join our team as a Customer Service Representative! The Customer Service Representative acts as a primary contact for NYU Langone patients who have questions about their balances, benefits, and insurance.

Key Responsibilities

• Act as a primary contact for NYU Langone patients regarding their balances, benefits, and insurance.
• Provide accurate information and assistance to patients in a timely manner.
• Handle inquiries and resolve issues related to billing and insurance claims.
• Maintain patient confidentiality and adhere to HIPAA regulations.
• Document interactions and maintain records of patient communications.

Required Qualifications

• High school diploma or equivalent required.
• Previous experience in customer service, preferably in a healthcare setting.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.

Preferred Qualifications

• Experience with medical billing and coding is a plus.
• Familiarity with insurance verification processes.

Benefits & Perks

• Full-time employment with a regular schedule.
• Health insurance options available.
• 401(k) retirement plan with company matching.
• Paid time off and holidays.
• Opportunities for professional development and training.