Customer Service Rep - Remote

Position Overview

We are the only 100% union label supplemental benefits company in the world. Our client base includes over 40,000 unions and associations internationally, and for over 60 years, we have specialized in providing both supplemental and permanent benefits to hard-working families. This role plays a vital part in connecting members with our exceptional benefits program.

Key Responsibilities

• Perform inbound and outbound calls
• Set appointments and perform presentations for union members
• Utilize basic computer skills to complete necessary paperwork
• Maintain quality control and participate in leadership development initiatives

Required Qualifications

• Good verbal communication skills
• Excellent customer relation and communication skills
• Upbeat & positive attitude with great energy
• Ability to interact effectively with people and groups
• Proven record of maintaining good customer relations
• Interacts effectively with all levels of management and employees
• Team player
• Legally authorized to work in the US/Canada

Preferred Qualifications

• Customer Service and/or Customer Sales experience preferred

Benefits & Perks

• Full Benefits
• 100% Remote Work
• Flexible work schedule with option to work from home
• Weekly pay and performance-based monthly bonuses
• Opportunity to earn a free trip for you and a guest to the Bahamas, Cancun, Las Vegas, and other exciting locations during the yearly company convention