Retail Sales Supervisor (full-time)

Position Overview

The primary role of the Supervisor, Retail Sales is to develop their team for success by becoming proficient in guest engagement to achieve revenue and budget sales targets. Other duties may be assigned.

Compensation: $22.05 - $28.65

Key Responsibilities

• Develop, coach, and motivate the team’s success to expand sales profitability.
• Maintain a focus on supporting and developing each team member through the sales proficiency process.
• Ensure the retail store team is accurately staffed.
• Assist with developing schedules, sales training, and salesfloor leadership.
• Role model the GEM during sales engagements.
• Execute GEL responsibilities when assigned.
• Ensure the team completes ongoing development training.
• Execute style guide directives.
• Ensure daily task lists are completed by store teams.
• Help address escalated guest situations and resolutions.
• Utilize data to assess the current departmental focus.
• Assist the Manager on Duty to support successful sales operations and financial outcomes.
• Ensure check-out/in processes are executed.
• Partner with the Retail Business Manager to meet and exceed sales goals.
• Develop the team for growth opportunities.
• Work weekends and most holidays as required.
• Thrive in a fast-paced environment.

Required Qualifications

• Education: High School Diploma or GED equivalent.
• Experience Required: 5 years of retail experience in a direct customer interactive environment and three years of supervisory experience.
• Proficient in Microsoft Office programs.

Preferred Qualifications

• High volume retail experience is preferred.
• Experience working with Tableau is preferred.

Benefits & Perks

• Medical
• Dental
• Vision
• 401(k) (full and part time eligible)
• Vacation
• Sick Time
• Flex Spending Account
• Employee Assistance Program