<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">A company is looking for a Sr Manager or Director of Retention Marketing to lead their retention strategy focused on enhancing the customer journey.</h2>
</section>
<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Key Responsibilities</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Own and develop the customer retention strategy to improve repeat purchase behavior</li>
 <li style="margin: 10px 0; line-height: 1.6;">Oversee the strategic growth plan for the subscription business, focusing on performance and retention</li>
 <li style="margin: 10px 0; line-height: 1.6;">Serve as a cross-functional leader to ensure consistency in the customer experience across various departments</li>
 </ul>
</section>
<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Required Qualifications</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">7+ years of experience in a retention role at a DTC brand</li>
 <li style="margin: 10px 0; line-height: 1.6;">Proven track record of leading retention initiatives that enhance repeat purchases and customer lifetime value (LTV)</li>
 <li style="margin: 10px 0; line-height: 1.6;">Strong understanding of customer segmentation and loyalty strategies</li>
 <li style="margin: 10px 0; line-height: 1.6;">Experience in leading cross-functional project execution</li>
 <li style="margin: 10px 0; line-height: 1.6;">Team leadership experience in both strategic and tactical capacities</li>
 </ul>
</section>

Director of Retention Marketing

Job Description

A company is looking for a Sr Manager or Director of Retention Marketing to lead their retention strategy focused on enhancing the customer journey.

Key Responsibilities

Required Qualifications

Required Skills