Helpdesk Master — Tier 1​/IT Support

Position: Helpdesk Master — Tier 1/2 IT Support

Location: Spokane Valley

Dhaka Technologies Limited is hiring for a client seeking a Helpdesk Specialist Master to provide first‑line technical support for government employees, ensuring timely resolution of IT issues and delivering strong customer service. The role supports reliable access to technology and troubleshooting of hardware and software problems.

You will document interactions in the ticketing system, assist with device imaging and lifecycle management, and escalate complex issues to specialized teams when.