Business Development Manager (Marketing & Sales Administrator II)

Maryland Department of Transportation9 months ago
Baltimore, MD, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

This Executive Service position is a specific recruitment for the Maryland Port Administration (MPA), a 203‐employee transportation business unit within the Maryland Department of Transportation (MDOT). MPA is the public face of the Port of Baltimore, a national leader in port operations and economic development. The position serves at the pleasure of the appointing authority and is open to all qualified candidates. Interested persons should note that this recruitment is for the current MPA function only and will require re‐application for any future opportunities.

MPA is seeking a motivated, positive, detail‐oriented, and customer service–driven marketing and sales professional to join its Commercial Development Division. The primary responsibility is to provide sales and marketing expertise and world-class customer service to maintain and increase import and export cargo through the Port of Baltimore. This position reports directly to the MPA Deputy Executive Director of Commercial Development. For more information about MPA, please visit https://mpa.maryland.gov/Pages/default.aspx.

Key Responsibilities

  • Maintain regular contact with all assigned accounts and lines of business, including shippers, terminal operators, importers/exporters, and transportation companies.
  • Promote the benefits and capabilities of the Port of Baltimore to attract new customers and tenants.
  • Develop mutually beneficial relationships with existing and potential lines of business to increase annual cargo volumes through the port.
  • Plan and execute in-state, out-of-state, and international marketing trips to engage with current and prospective customers.
  • Develop and implement comprehensive marketing plans focused on assigned lines of business including Container, Automobiles, Roll-On/Roll-Off, Break-Bulk, Bulk, and Cruise segments.
  • Participate in promotional events, sales calls, meetings, quality control seminars, trade shows, and conferences to network and market the port effectively.
  • Analyze market trends, cargo data, and carrier service information to stay current on the maritime industry and support program planning.
  • Forecast maritime industry trends and identify target customers and commodities for marketing and sales initiatives.

Required Qualifications

  • Requirements: Possession of a valid Maryland motor vehicle operator's license. Applicants must include their driver's license number and expiration date on the application.
  • Requirements: Ability to obtain and maintain a Transportation Worker Identification Credential (TWIC) to gain unescorted access to MPA facilities.

Preferred Qualifications

  • Education: Possession of a Bachelor's Degree in Marketing, Public Relations, Advertising, Mass Communications, Business, or a related field from an accredited college or university.
  • Experience Required: Eight (8) years of professional sales and marketing experience, with at least six (6) years in the transportation industry.
  • Ideal candidates will have an additional two (2) years of experience working in the Federal Government.
  • Note: Professional sales and marketing work experience in the maritime industry may be substituted on a year-for-year basis for up to four years of the required education. Additional graduate education may also be considered as a substitute for experience.

Benefits & Perks

  • Benefits: MDOT offers a generous and competitive benefits package. In addition, relocation expenses may be covered for exceptional selected candidates.

Required Skills

Event Planning
Sales Leadership
Customer Engagement
Account Management
Transportation Industry Knowledge
Relationship Building
Marketing Strategy
Market Analysis
Public Relations
Strategic Planning