Customer Service Payment Specialist

Position Overview

Location: Downtown Atlanta. At M&M Recycling, you'll be the Smile Behind Every Payment – the friendly face that makes customers feel valued. With over 30 years as Atlanta’s trusted name in scrap metal recycling, our family-owned, community-focused team celebrates every contribution while keeping our operations fast-paced and efficient.

Here, your work matters. Whether you're printing checks with 99% accuracy or helping a customer navigate a transaction, you'll be essential in creating a positive experience and supporting a cleaner, greener community.

Key Responsibilities

• Print and issue checks for scrap metal purchases with 99% accuracy.
• Greet every customer warmly, answer questions, and resolve minor issues.
• Keep precise records and reconcile totals at the end of each day.
• Support the team with paperwork, filing, and keeping the office organized.
• Collaborate with coworkers during rush periods to maintain smooth operations.

Required Qualifications

• Experience in cashiering, customer service, or administrative support is preferred.
• Strong attention to detail and organizational skills.
• Comfort with basic office software and recordkeeping systems.
• A positive attitude and flexibility in a fast-paced environment.
• Reliable transportation and willingness to complete background and bonding processes.
• Availability Monday to Friday from 7:30am to 5:00pm and Saturday 8:00am to 12:00pm (Overtime eligible).

Preferred Qualifications

• Dependable and detail-focused with a calm, friendly demeanor.
• Enjoy clear processes, staying organized, and interacting with people.
• Motivated by growth opportunities and positive feedback.

Benefits & Perks

• Pay: $17-$18 per hour (depending on experience)
• Health & Wellbeing: Comprehensive medical benefits
• Time Off: Paid time off after one year
• Growth: Opportunities to learn and grow in a stable, supportive company