Retail Customer Service

Position Overview

We want you to join us for a career, not just a job. At EZCORP we are looking for Team Members to lead the way today and step into greater roles tomorrow. When you bring your passion for service excellence, we provide development and career paths to enhance your skills in a fun and fast-paced environment. Location: 1306 Houston Blvd, Houston, Texas 77587. Brand: Easy $ Cash Pawn. Compensation: $11.00/hr to $15.00/hr based on experience. Hiring immediately for Retail Sales Associates / Retail Customer Service!

Key Responsibilities

• Begin as a Trainee in our 5-week paid training program, earning a $.50 raise and promotion to Pawnbroker upon completion.
• Advance your skills by entering our Pawnbroker Certification Program to earn an additional $1/hour.
• Pursue opportunities to promote to Lead Pawnbroker (Shift Manager) and eventually to a Store Manager in Training position with our 12-week training program.
• Deliver excellent customer service by greeting customers, both in-person and over the phone.
• Process sales, loans, and extensions, and perform opening and closing store duties.

Required Qualifications

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work well independently as well as in a team.
• Strong multitasking abilities.
• Must pass a criminal background check and drug test.
• Adherence to all company policies, procedures, and regulations.

Preferred Qualifications

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual skills.

Benefits & Perks

• Free Health Insurance*
• Competitive wages
• Monthly UNCAPPED Bonus Potential paid on store and individual performance
• Great working hours
• 401(k) with Company Match
• Generous Paid Time Off
• Holiday Pay
• Store discount
• No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan