Supervisor, Operations

Position Overview

As a vital member of our Performance Team, you will oversee end‐to‐end warehousing and distribution logistics—from receiving and storing cargo to ensuring timely dispatch. You will be responsible for planning work activities, scheduling inbound and outbound shipments, and supervising a team of over 20 employees to maintain inventory accuracy and operational excellence. Our culture of honesty and integrity and focus on our people set us apart.

Schedule: 3/12 Friday-Sunday 6AM-6:30PM

Key Responsibilities

• Review inbound appointment logs and open order reports daily to plan work activities.
• Plan inbound and outbound schedules to meet customer metrics.
• Manage staffing needs based on workload and assign employees to specific duties.
• Review and update operational procedures and ensure effective communication with warehouse associates.
• Track productivity and KPIs to monitor performance.
• Collaborate with Inventory Control to achieve the highest level of inventory accuracy.
• Manage departmental payroll and administer work procedures, schedules, and workflow.
• Issue written and oral instructions while ensuring proper safety protocols are followed.
• Maintain team harmony and resolve grievances promptly.
• Directly supervise 20+ employees, including interviewing, hiring, training, performance appraisals, and disciplinary actions in accordance with company policies and legal requirements.

Required Qualifications

• High school diploma or GED; or equivalent combination of education and experience.
• Minimum 3 years of warehouse operations management experience.
• Experience working in a production-based, fast-paced environment.
• Demonstrated expertise in warehouse performance management.

Preferred Qualifications

• Ability to speak Spanish.

Benefits & Perks

• Compensation: $59,000-$65,000* (starting range subject to market conditions and final negotiations)
• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!