Technical Assistant, IT​/Tech

Location:

Campus

Please see Special Instructions for more details.

About UIT

University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U’s Chief Information Officer and is responsible for many of the U’s shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.

Announcement

Details

Open Date: 01/05/2026

Requisition Number: PRN 16655N

Job Title: Technical Assistant

Working Title: AV Technical Support Staff

Career Progression Track: B

FLSA Code: Nonexempt

Patient Sensitive Job Code? No

Temporary? No

Standard Hours per Week: 19

Full Time or Part Time? Part Time

Shift: Variable

Work Schedule Summary: Variable shifts: Open from 7:30 a.m. – 7:00 p.m. Monday through Thursday, and 7:30 a.m. – 5:00 p.m. on Fridays. Some filming and events can be outside of these hours, and occasionally on the weekend.

Is this a work study job? No

VP Area: President

Department Location: Campus

City: Salt Lake City, UT

Type of Recruitment: External Posting

Pay Rate Range: $15/hour

Close Date: 04/03/2026

Job Summary

Are you interested in gaining professional experience with video, audio and/or educational technologies? This position provides learning on the job and a flexible schedule while working with and supporting a wide variety of video, streaming and audiovisual technologies and tasks! This part-time, on-campus position is ideal for students or someone needing a position that can schedule around other commitments. A UTA pass is provided to all employees.

Under general supervision, provides support for Digital Learning Technologies class and event Support Services. Operates cameras and videoconferencing systems, provides customer service and technical support to DLT customers in classrooms and at the DLT Service Desk.

Responsibilities

• Provides customer service and technical support to clients in person and on the phone
• Records and monitors video from one or multiple cameras
• Operates video conferencing over interactive video conferencing systems
• Delivers audiovisual equipment to University campus classrooms and departments
• Maintains, cleans, organizes equipment and may perform minor repairs
• Troubleshoots video and audio recording devices
• Communicates effectively with faculty, staff, and others involved in facilitating video projects
• Organizes and maintains videos in a computer database
• Schedules equipment rental for campus classes and events
• Administrative duties as needed

Minimum Qualifications

• Customer Service and Support
• Audio-visual technical aptitude
• Knowledge of media-production

Required Documents

• Resume

Optional Documents

• Cover Letter

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions.

Please contact Utah Retirement Systems at or or University Human Resource Management at if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions,…