<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">About the Company:</h2>
 <p style="line-height: 1.6; margin-bottom: 15px;">PROPEOS LLC</p>
</section>
<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Your Responsibilities</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Providing introductory information, such as a product manual explanation, to prospective and new customers</li>
 <li style="margin: 10px 0; line-height: 1.6;">Handling customer complaints and troubleshooting issues with products or services</li>
 <li style="margin: 10px 0; line-height: 1.6;">Following up with clients or customers by phone, web chat or email to check that they’re still satisfied with their purchases or services received</li>
 <li style="margin: 10px 0; line-height: 1.6;">Accessing databases to retrieve account information for customers</li>
 <li style="margin: 10px 0; line-height: 1.6;">Letting customers know about additional products or services that might benefit them</li>
 <li style="margin: 10px 0; line-height: 1.6;">Escalating queries and concerns when necessary</li>
 <li style="margin: 10px 0; line-height: 1.6;">Updating customer records following each contact</li>
 <li style="margin: 10px 0; line-height: 1.6;">Staying up to date on the latest products and services an organization provides</li>
 </ul>
</section>

Customer Services Representative

Job Description

About the Company:

Your Responsibilities

Required Skills