Bilingual Customer Service Specialist (Spanish)
Sherwin-Williamsover 1 year ago
Hialeah, Florida, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Key Responsibilities
- Contact with customers, which may include minors
- Access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised
Location
The individual selected for this role will be expected to work at Store #703813, located at: 2500 W. 84th Street, Unit #1, Hialeah 33016.
Required Skills
Sales
Bilingual (Spanish)
Product Knowledge
Customer Service
Problem Solving