Guest Development Host - 2026 Daylife Auditions Las Vegas

Key Role Overview

The Guest Development Host sources, manages, and books high-end guests and VIPs across Tao Group venues in Las Vegas (and additional markets as needed). The role focuses on developing new business, maintaining strong client relationships, driving guest revenue, and supporting venue promotions and reservation operations. This is a guest-facing, sales-oriented hospitality position requiring professionalism, strong communication, and the ability to work in high-volume nightlife and dayclub environments.

What are the Key Responsibilities?

• Develop and maintain relationships with new and existing guests.
• Provide service through networking, socializing, and hosting.
• Identify and target groups for hosted events at Tao Group venues.
• Build guest loyalty by exceeding expectations in service and dependability.
• Inform guests of promotional events and support the execution of such initiatives.
• Maintain pace with monthly Guest Development revenue goals.
• Cross-promote all Tao Group Hospitality venues and fulfill support responsibilities at venues outside your primary location.
• Process guest reservation requests promptly and accurately.
• Enter all VIP table reservations into the reservation system, including the guest's full name, cell phone number, and email address.
• Reservations missing required information will not count toward minimum requirements, and corresponding commissions will not be paid.
• Complete all assigned data collection, marketing, and social media tasks as requested by management.
• Review nightly spend reports for targeted guests with the Director of VIP Marketing.
• Maintain a friendly, professional, and personable demeanor with a willingness to engage directly with guests.
• Provide consistent, exceptional guest service and demonstrate commitment to company values.
• Assist with and complete additional tasks as assigned.

What are the Required Qualifications?

• High School Diploma or equivalent, or equivalent combination of education and experience in a related field.
• Proficient in Windows, Microsoft Office, and POS systems.
• Must be 21 years of age or older.
• Ability to read, write, and verbally communicate effectively.
• Must be able to print legibly for team members, management, and guests.
• Must be able to stand for extended periods and move quickly when required.
• Ability to push and lift up to 75 lbs with or without assistance.
• Maintain a professional, neat, and well-groomed appearance adhering to company standards.
• Ability to maintain confidentiality and interact professionally with internal and external customers, managers, and co-workers.
• Ability to handle a fast-paced, busy, and somewhat stressful environment.

What are the Preferred Qualifications?

• Oracle/reservation system knowledge preferred.
• Previous experience in hospitality, VIP marketing, guest development, or related sales/customer-relations roles.
• Experience with reservation systems, guest relations, and reviewing spend reports.

Compensation & Benefits

• Salary range: Not specified in the posting.
• Commissions: Commissions are tied to reservations; reservations missing required information will not count toward minimums and corresponding commissions will not be paid.
• Benefits: Not specified in the posting.

Additional Information

• Work arrangement: On-site at Tao Group venues in Las Vegas with potential support responsibilities at venues outside your primary location and additional markets as needed.
• Interviews for this role were scheduled to be held January 7, 8, and 9 at Hakkasan Nightclub inside the MGM Grand (candidates who apply may receive a text message to RSVP; RSVPs preferred but not required).
• Schedule and environment: May work extended hours, irregular shifts, evenings, weekends, and holidays; work environment may include noise, crowds, and smoke (office, casino, nightclub, bar, lounge, and restaurant environments).
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
• Other notes: Candidates will select which venue(s) they are interested in applying for upon arrival to the audition.