IS Quality Assurance Analyst

Position Overview

Location: Chicago, Illinois
Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)
Salary: $28.61 - $48.06 per hour

Quality Assurance Analyst supports Data Management development at Rush Health, a clinically integrated network of physicians and hospitals working together to improve health through high-quality, efficient health services covering the spectrum from wellness and prevention to disease management and complex care management. The Analyst will support the development of IT projects—including requirements gathering, design, development, testing, maintenance, and support—by collaborating with technical teams and internal customers to analyze requirements and develop IT solutions using Microsoft Business Intelligence tools. Rush salaries are determined by many factors including, but not limited to, education, job-related experience, skills, internal equity, and industry-specific market data.

Key Responsibilities

• Perform detailed requirements gathering, analysis, process, and data flow diagramming for BI reports and projects of moderate complexity.
• Develop and assist in managing project plans; identify and report on project status and risks with respect to meeting schedules.
• Coordinate activities of cross-functional teams to achieve goals of BI and IT projects, including work plans, system design, and testing of solutions.
• Support technical development of BI reports, applications, and other tools.
• Read and interpret conceptual, logical, and physical models including context, data flow, process flow, logical diagrams, and data dictionaries; review design documents.
• Perform complex data queries and mapping, and apply data modeling concepts such as entity-relation models.
• Write, validate, and execute test plans for programs, applications, and/or operating systems.
• Ensure a high level of availability for all critical reports and applications.
• Oversee overall security of reports and applications by integrating Rush Health’s security standards in all BI tools.
• Provide feedback on data quality to appropriate teams and evaluate its impact on end reports and users.
• Support master data management by documenting rules, collaborating with data stewards, and developing user tools.
• Assist project sponsors in interpreting results to ensure data is effectively understood by users.
• Coordinate prototype review, system integration, and user acceptance testing (UAT).
• Create ad-hoc queries and reports, providing ongoing analytical support and converting existing reporting tools to a standardized SQL and Microsoft-based infrastructure.

Required Qualifications

• Education: BS degree in Computer Science, Business Administration, or a related field required.
• Experience Required: Minimum of 3 years of experience in an IT and/or analytical role, preferably in healthcare or business requirements gathering.
• Demonstrated experience in requirements gathering and working with relational databases.
• Strong knowledge of programming using SQL queries and stored procedures.
• Expertise in data profiling and performing detailed data analysis.
• Excellent communication, facilitation, and customer-facing skills.
• Familiarity with the healthcare industry is preferred.
• Knowledge of SharePoint is preferred but not required.
• Strong customer service orientation coupled with excellent organizational skills.
• Demonstrated success in a team-based work environment.

Preferred Qualifications

• Knowledge of project management techniques and tools.
• Experience with testing and/or maintaining IT applications in a clinical healthcare setting, particularly with user interfaces.
• A minimum of 3 years in a testing role, with experience as a team leader.

Benefits & Perks

• Benefits: Exceptional rewards and benefits. Learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).