Senior Service Desk Analyst - Student Affairs Technology
University of Illinois Urbana-Champaign7 months ago
Illinois
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
Job description
Senior Service Desk Analyst – Student Affairs Technology
Student Affairs Technology is at the heart of transforming the student experience through innovative IT services for Student Affairs departments across campus. We work closely with business leaders and IT professionals to deliver technical solutions that enhance efficiency and build operational resilience. We’re looking for passionate indiv
Required Skills
Troubleshooting
ITIL Framework
Service Desk Management
Collaboration
Technical Support
Customer Service