Entry-Level Helpdesk Support Associate
Florida Professional Group11 months ago
Fort Pierce, Florida, United States
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Our client is a well-known healthcare company with offices in Fort Pierce, seeking an Entry Level Computer Support Assistant position. In this role, you will support Help Desk Support Specialists by providing technical assistance and support related to computer systems, hardware, and software. You will be responsible for answering queries, addressing system and user issues in a timely and professional manner, and training users on basic system and computer functions.
Key Responsibilities
- Support Help Desk Support Specialists with technical troubleshooting.
- Answer queries and resolve system and user issues promptly.
- Train users on basic system and computer functions.
- Collaborate with the IT team to enhance service delivery.
Required Skills
Troubleshooting
Customer Service
Software Support
Hardware Support
Technical Support
Teamwork
Communication