Hospitality Operations Supervisor

Forrest Solutions3 months ago
Miami, FL, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Hospitality Operations Manager located in Miami, FL. A premier financial services firm is seeking an experienced leader to oversee and lead an on-site hospitality team in a high-profile corporate environment. This role is ideal for a hospitality professional with leadership experience from luxury hotels, fine dining, or high-end restaurant management looking to transition into a corporate setting. Compensation: Competitive salary range, commensurate with experience (estimated range: $60,000–$80,000 annually).

Key Responsibilities

  • Lead, manage, and develop a hospitality-focused team to ensure exceptional service delivery
  • Oversee daily hospitality operations, ensuring consistency, professionalism, and attention to detail
  • Serve as a senior point of contact for internal stakeholders regarding hospitality and service needs
  • Establish and maintain service standards aligned with a high-end corporate environment
  • Coach and mentor team members, fostering a culture of excellence and accountability
  • Collaborate cross-functionally to support meetings, events, and client-facing activities
  • Monitor workflows, staffing coverage, and service execution
  • Ensure adherence to company policies, procedures, and safety standards

Required Qualifications

  • Prior leadership experience in luxury hospitality, fine dining, hotels, or high-end service environments
  • Proven ability to manage and motivate teams in fast-paced, high-expectation settings
  • Strong client service mindset with a polished, professional presence
  • Excellent communication, organizational, and problem-solving skills
  • Ability to work in a corporate environment while maintaining hospitality-level service

Benefits & Perks

  • Opportunity to bring luxury hospitality expertise into a professional corporate setting
  • Leadership-focused role with high visibility and impact
  • Competitive compensation aligned with experience

Required Skills

Leadership
Communication
Cross-functional Collaboration
Hospitality Operations
Event Coordination
Team Management
Safety Compliance
Problem Solving
Client Service
Organizational Skills
Coaching