Hospitality Operations Supervisor
Forrest Solutions3 months ago
Miami, FL, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Hospitality Operations Manager located in Miami, FL. A premier financial services firm is seeking an experienced leader to oversee and lead an on-site hospitality team in a high-profile corporate environment. This role is ideal for a hospitality professional with leadership experience from luxury hotels, fine dining, or high-end restaurant management looking to transition into a corporate setting. Compensation: Competitive salary range, commensurate with experience (estimated range: $60,000–$80,000 annually).
Key Responsibilities
- Lead, manage, and develop a hospitality-focused team to ensure exceptional service delivery
- Oversee daily hospitality operations, ensuring consistency, professionalism, and attention to detail
- Serve as a senior point of contact for internal stakeholders regarding hospitality and service needs
- Establish and maintain service standards aligned with a high-end corporate environment
- Coach and mentor team members, fostering a culture of excellence and accountability
- Collaborate cross-functionally to support meetings, events, and client-facing activities
- Monitor workflows, staffing coverage, and service execution
- Ensure adherence to company policies, procedures, and safety standards
Required Qualifications
- Prior leadership experience in luxury hospitality, fine dining, hotels, or high-end service environments
- Proven ability to manage and motivate teams in fast-paced, high-expectation settings
- Strong client service mindset with a polished, professional presence
- Excellent communication, organizational, and problem-solving skills
- Ability to work in a corporate environment while maintaining hospitality-level service
Benefits & Perks
- Opportunity to bring luxury hospitality expertise into a professional corporate setting
- Leadership-focused role with high visibility and impact
- Competitive compensation aligned with experience
Required Skills
Leadership
Communication
Cross-functional Collaboration
Hospitality Operations
Event Coordination
Team Management
Safety Compliance
Problem Solving
Client Service
Organizational Skills
Coaching