Senior Remote Technical Support — Digital Solutions
Jack Henry & Associates, Inc.3 months ago
Allen, TX, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Job Title
Technical Support Representative
Company
A leading financial technology company
Job Description
To provide ongoing customer support for digital solutions. In this role, you'll resolve support requests, advocate for customers, and maintain strong relationships, ensuring satisfaction and loyalty.
Location
Remote work within the U.S., except California
Experience Required
Minimum: 4 years of experience in customer support within banking
Culture
Join a culture focused on collaboration and success.
Job Reference
#J-18808-Ljbffr
Required Skills
Customer Support
Communication
Customer Relationship Management
Problem Solving
Technical Support
Banking Industry Knowledge