Senior Remote Technical Support — Digital Solutions

Jack Henry & Associates, Inc.3 months ago
Allen, TX, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

Job Title

Technical Support Representative

Company

A leading financial technology company

Job Description

To provide ongoing customer support for digital solutions. In this role, you'll resolve support requests, advocate for customers, and maintain strong relationships, ensuring satisfaction and loyalty.

Location

Remote work within the U.S., except California

Experience Required

Minimum: 4 years of experience in customer support within banking

Culture

Join a culture focused on collaboration and success.

Job Reference

#J-18808-Ljbffr

Required Skills

Customer Support
Communication
Customer Relationship Management
Problem Solving
Technical Support
Banking Industry Knowledge