Client Services Coordinator

Position Overview

As a Client Services Coordinator at Veritext, you will be the face of our company, providing exceptional service to our clients and partners by ensuring a pleasant, respectful, and welcoming atmosphere in our offices. You will be responsible for addressing guest needs, building rapport, and fostering a positive experience.

Key Responsibilities

• Act as primary point of contact for all guests, including clients, partners, and visitors, and provide logistical support and assistance
• Ensure conference room technology is set up, pre-tested, and working properly
• Maintain a professional appearance of all conference rooms and client-facing areas
• Treat partners as key members of our team and go above and beyond to ensure their success
• Educate clients and partners on Veritext's products and services, promote their value, and provide assistance and troubleshooting

Required Qualifications

• Customer service-oriented with a pleasant, friendly demeanor and ability to maintain composure under pressure
• Proactive and motivated professional with strong problem-solving and follow-up skills
• Excellent written and verbal communication skills
• Detail-oriented, organized, and able to multi-task

Benefits & Perks

• Competitive compensation and total rewards package
• Comprehensive medical, dental, and vision insurance
• Paid Time Off (including 8 paid holidays, 3 personal days, vacation, sick, and discretionary time)
• Robust suite of mental health benefits
• Matched 401(k) to help you save for your future
• Pet insurance to help your pet(s) live a long and happy life
• Flexible Spending Accounts (healthcare, dependent care, transit & parking)
• Company-paid life insurance, short-term and long-term disability insurance
• Learning and development opportunities to advance both personally and professionally
• Veritext Summer Camp – a fun-filled culture building and learning experience
• Generous employee referral program, tuition reimbursement program, employee contests, social opportunities, and more