PRIMARY CARE FLOAT NURSE 32 Hours BWH

Position Overview

At Mass General Brigham, we are united in our mission to deliver excellent care to patients and families. In the role of Staff Nurse - Primary Care (32 Hours, Rotating Shifts on a Float Team), you will work across 15 primary care practices—including Family Medicine, Health Centers, Pediatric Care, and Adult Internal Medicine—to provide comprehensive, compassionate care for a diverse patient population.

Key Responsibilities

• Provide patient-centered, culturally sensitive care while ensuring safety and high quality treatment.
• Triage urgent calls, assist with walk-ins, and adjust provider schedules to meet urgent care needs.
• Assess patient needs and develop, implement, and re-evaluate individualized nursing plans of care.
• Engage patients through various modalities including in-person visits, telephonic, and electronic communication.
• Collaborate with a multi-disciplinary team and community partners to ensure seamless care coordination across the continuum.
• Serve as a resource to team members by mentoring, delegating safely, and promoting effective teamwork.
• Adhere to the BWH Professional Practice Model and manage time and resources in an effective, fiscally responsible manner.

Required Qualifications

• Graduate of an approved nursing school or currently enrolled in a direct entry MSN program; for newly licensed nurses, a BSN or BSN equivalency is required.
• Current registration in Massachusetts.
• Recent telephone triage experience (within the past 3 years) and ambulatory care experience (adult) with at least 1.5 years in primary care.
• Proven experience with adult ambulatory patient care; willingness to learn pediatric care is essential.
• Excellent communication skills, clinical knowledge (including basic health teaching and family planning), and technical proficiency with systems such as MS Access, Excel, and Epic.
• Ability to perform effectively in a fast-paced, rapidly changing clinical setting while maintaining professionalism and compassion.

Preferred Qualifications

• Bilingual proficiency in Spanish/English.
• Certified Diabetic Educator (CDE) or an interest in obtaining CDE certification.
• Motivational Interviewing/Health Coach Certificate preferred, with a willingness to achieve certification within two years of hire.