Account Manager - Managed Services
AMSYS Talent5 months ago
Houston, TX, United States
Hybrid
Full-time
Junior Level (1-3 years)
Job Description
We're growing our client success team at AMSYS.
This role is all about owning client relationships and helping them get more value from our services. You'll manage a portfolio of 15 plus managed services clients, keep them happy, and identify opportunities to expand into areas like cybersecurity, cloud, and Microsoft 365.
What you'll do:
- Own and manage client relationships post-sale
- Run QBRs and stay ahead of client needs
- Identify upsell opportunities (security, cloud, compliance, etc.)
- Work with internal teams to ensure strong service delivery
- Drive account growth and retention
What we're looking for:
- 5+ years in account management (MSP, IT services, or SaaS)
- Experience managing multiple client accounts
- Strong communication skills - comfortable with business stakeholders
- Someone who can balance client success + growth
Required Skills
Client Relationships
Service Delivery
Upselling
Cloud Solutions
Cybersecurity
Microsoft 365
Account Management