Account Manager - Managed Services

AMSYS Talent5 months ago
Houston, TX, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

We're growing our client success team at AMSYS.

This role is all about owning client relationships and helping them get more value from our services. You'll manage a portfolio of 15 plus managed services clients, keep them happy, and identify opportunities to expand into areas like cybersecurity, cloud, and Microsoft 365.

What you'll do:

  • Own and manage client relationships post-sale
  • Run QBRs and stay ahead of client needs
  • Identify upsell opportunities (security, cloud, compliance, etc.)
  • Work with internal teams to ensure strong service delivery
  • Drive account growth and retention

What we're looking for:

  • 5+ years in account management (MSP, IT services, or SaaS)
  • Experience managing multiple client accounts
  • Strong communication skills - comfortable with business stakeholders
  • Someone who can balance client success + growth

Required Skills

Client Relationships
Service Delivery
Upselling
Cloud Solutions
Cybersecurity
Microsoft 365
Account Management