Technical Business Analyst V (Job 2839 & 2840)

Position Overview

The Technical Business Analyst V – Two positions available will be responsible for performing the methodical investigation, analysis, review, configuration and documentation of automated business functions and processes in support of statewide automated case management systems. The role includes identifying and defining technology requirements to improve business processes, acting as a liaison between business units and ITD to develop functional specifications and acceptance criteria, and supporting the development and configuration of information systems.

Additionally, this position will implement standardized business workflows, document system configurations, manage conversions, upgrades, interfaces, and reports, and work with Systems Analysts to translate business requirements into technical specifications. A hybrid-telework schedule may be available after three months. Applicants should note that this is a Regular, Full-time, Exempt position and the employer is a PSLF qualified entity.

Compensation: $60,621.00 annualized.

Employee Referral Program: Eligible for a referral incentive payment of $1,000 (conditions apply).

Key Responsibilities

• Perform investigation, analysis, review, configuration, and documentation of automated business functions and processes.
• Identify and define requirements for technology improvements to business processes and case management systems.
• Act as a liaison between business units and ITD to develop viable functional specifications and acceptance criteria.
• Implement standardized business workflows across the organization.
• Translate business requirements into technical specifications in collaboration with Systems Analysts and identify impacts of changes while providing alternatives.

Required Qualifications

• Bachelor’s degree in a related area or equivalent work experience.
• Minimum of 3 years of business systems analysis experience.
• Strong understanding of design and analysis processes and IT guidelines.
• Excellent technical writing skills with the ability to produce clear, precise deliverables.
• Outstanding written and verbal communication skills.
• Ability to organize complex requirements, analyze problems efficiently, and manage multiple tasks with minimal supervision.

Benefits & Perks

• Accrued vacation pay and sick leave
• 10 paid holidays per year
• Health and dental insurance
• Retirement plan – Participation in the Arizona State Retirement System (ASRS) becomes effective after 27 weeks of employment.
• Life insurance and long-term disability insurance, with optional short-term disability, deferred compensation, and supplemental life insurance options
• Option for a full-time or part-time remote work schedule (subject to management discretion)