Entry-Level E-Commerce & Client Support Assistant (Part-Time, Remote)

Position Overview

We are a fast-growing company based in Western New York seeking a motivated, detail-oriented individual to support our clients with website content updates, delivery setup, and email marketing campaigns. This entry-level role offers exposure to e-commerce, digital marketing, and customer support.

Key Responsibilities

• Add and maintain client data and products within our proprietary e-commerce platform
• Create and send monthly email marketing campaigns for clients
• Assist clients with website updates and content changes
• Help configure delivery parameters and service settings
• Provide friendly, professional customer support via email and phone as needed

Required Qualifications

• Clear and professional written and verbal communication skills
• Basic experience or strong interest in e-commerce platforms
• Strong organizational skills with the ability to prioritize tasks
• Reliable, self-motivated, and comfortable working remotely

Preferred Qualifications

• Basic HTML and CSS knowledge
• Understanding of SEO best practices and website performance optimization

Benefits & Perks

• Job Type: Part-time, Fully remote
• Expected Hours: 15–30 per week
• Compensation: $20.00 - $25.00 per hour
• Work from home