Sales Representative (m/w/d)

Position Overview

Sleep Number is a sleep wellness technology leader dedicated to improving lives through higher quality sleep. Our Sales Representatives play a crucial role in personalizing sleep by delivering exceptional customer experiences in our polished retail showrooms. Join our mission-driven, innovative team and grow your career in retail sales while enjoying competitive compensation and an extensive benefits package.

Key Responsibilities

• Discover each customer's sleep needs and match them with the right Sleep Number products.
• Clearly explain product benefits and current promotions while delivering personalized customer experiences to drive satisfaction and exceed sales goals.
• Proactively nurture prospective customers through outbound calls, building relationships that generate repeat and new business.
• Maintain a polished showroom and deliver an exceptional store experience.
• Participate in sales practice training and coaching to continuously sharpen your skills.

Required Qualifications

• Strong communication skills with the ability to adapt to diverse customer needs.
• Goal-oriented and customer-focused with a drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1-2 years of retail, customer service, or similar customer-facing experience.
• High school diploma or equivalent.

Preferred Qualifications

• Experience in consultative or relationship-based sales, ideally in a commission-driven environment.
• Comfortable using CRM systems, point-of-sale technology, and interactive sales tools (e.g., iPads, apps).
• Ability to work independently with minimal supervision while collaborating effectively with a team.
• Energetic, proactive, and thrive in a customer-focused environment.
• A collaborative team player who welcomes feedback and coaching.
• Tech-savvy and an early adopter of innovative solutions.

Benefits & Perks

• Guaranteed hourly rate of $16/hour along with uncapped commission and bonus potential.
• Non-draw commission structure.
• Most team members earn $49,000-$57,000 annually; actual earnings vary and are not guaranteed.
• Opportunity to work for an industry-leading brand.
• Health, dental, vision, and 401(k) benefits.
• Flexible paid time off and volunteer opportunities.
• Comprehensive training and career development programs.
• A supportive, inclusive culture where your contributions are valued.
• Life-changing sleep with the gift of a Sleep Number® bed.