Entry Level IT Helpdesk Associate

Pennsylvania Professional Group8 months ago
Bristol, PA, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

IT Career Opportunity

Are you interested in an IT career? If you are looking for an IT position in Bristol, there is now an Entry-Level Computer Support Assistant position available.

Computer Support Assistants work at the Help Desk, and are part of the overall IT team. As part of the Help Desk team, Computer Support Assistants provide technical assistance and support related to computer systems, hardware, and software by answering users' questions, training users on basic system and computer functions, addressing system and user issues, and resolving issues in a timely and professional manner.

If you are a teamplayer, Computer Support Assistants are an important part of the IT team; come see if you are a good fit for our team!

Required Skills

Communication skills
Technical assistance
Problem-solving
Customer support
Basic understanding of computer systems
Hardware troubleshooting
Software troubleshooting
Team collaboration