Entry Level Vehicle Service Specialist

Position Overview

In the role of a Vehicle Assistance Specialist at Valvoline Instant Oil Change (VIOC), you will be entrusted with ensuring our customers’ safety on the roads by delivering premium customer service and performing essential vehicle maintenance. You’ll receive comprehensive training covering oil changes, fluid refills, tire switches, battery installations/changes, and the evaluation/replacement of lights and wipers, as part of our rigorous 18-point safety assessment. At VIOC, “Everything begins with our people” – we pride ourselves on fostering a diverse and inclusive environment that propels your career growth.

Key Responsibilities

• Deliver exceptional customer service and ensure customer safety on the road.
• Perform vehicle maintenance tasks such as oil changes, fluid refills, tire switches, battery installations/changes, and light/wiper replacements.
• Participate in a comprehensive 18-point safety assessment and training program.
• Uphold the company’s standards in safety and service while contributing to a people-first work culture.

Required Qualifications

• Strong willingness to learn and a friendly, customer-service driven demeanor.
• Ability to stand for up to 8 hours, climb stairs, and lift up to 50 pounds occasionally.
• Flexibility to perform activities such as bending, twisting, and working with hands above the head.
• Comfortable working in non-air conditioned environments.
• Proficiency in English (both written and spoken).

Benefits & Perks

• Compensation: Starting wage of $15/hour with flexible options including daily pay, payroll debit cards, and direct deposits.
• Provision of paid leisure time and festive bonuses.
• Flexible working hours with a promise of early nights.
• Paid job instruction with no prior vehicle industry experience required.
• Benefits: Health, dental, vision, and 401(k) savings plans with a 100% matching offer up to 3%.
• Opportunities for internal promotions.
• Company-provided uniforms and tools.
• 40% discount on Valvoline Instant Oil Change services.

Equal Opportunity Statement

Valvoline is a proud Equal Opportunity Employer. We encourage all qualified applicants to apply without regard to race, color, religion, sex, gender identity, sexual orientation, nationality, or protected veteran status. We do not discriminate on grounds of disability.