Staff Full-Stack Software Engineer

Position Overview

Join our dynamic engineering organization at ServiceNow—a team of builders, thinkers, and problem-solvers dedicated to delivering scalable, AI-powered software products that elevate digital experiences. In this role, you will help shape products with clean architecture, intuitive user experiences, and a culture of continuous improvement.

Key Responsibilities

• Design and develop scalable, maintainable, and reusable software components with a strong emphasis on performance and reliability.
• Collaborate with product managers to translate requirements into well-architected solutions, owning features from design through delivery.
• Build intuitive and extensible user experiences using modern UI frameworks, ensuring flexibility for customer-specific needs.
• Contribute to the design and implementation of new products and features while enhancing existing product capabilities.
• Integrate automated testing into development workflows to ensure consistent quality across releases.
• Participate in design and code reviews ensuring best practices in performance, maintainability, and testability.
• Develop comprehensive test strategies covering functional, regression, integration, and performance aspects.
• Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality.
• Promote a culture of engineering craftsmanship, knowledge-sharing, and thoughtful quality practices across the team.

Required Qualifications

• Experience leveraging critical thinking to integrate AI into work processes, decision-making, or problem-solving, including using AI-powered tools and automating workflows.
• 8+ years of experience in software engineering with a proven track record of delivering high-quality products.
• Proficiency in Python, Java, or similar object-oriented languages.
• Experience with modern front-end frameworks such as Angular, React, or Vue.
• Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization.
• Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines.
• Understanding of software quality principles including reliability, observability, and production readiness.
• Ability to troubleshoot complex systems and optimize performance across the stack.
• Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency.

Benefits & Perks

• Compensation: Base pay of $163,600 - $286,300 plus equity (when applicable) and variable/incentive compensation.
• Health Plans: Comprehensive health coverage including flexible spending accounts.
• Retirement Programs: 401(k) Plan with company match and ESPP.
• Work-Life Programs: Flexible time away plan, matching donations, and family leave programs.