Customer Service Representative (CSR)
Force Home Services Heating, Air Conditioning & Plumbingalmost 2 years ago
Denton, Texas, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Force Home Services Heating, Air Conditioning, & Plumbing in Denton, TX is looking to hire a full-time Customer Service Representative (CSR) to assist customers and ensure they have a great experience.
Key Responsibilities
- Interact with clients, communicate clearly and kindly
- Handle issues or concerns with patience and find resolutions quickly
- Accommodate needs to take care of clients and sell home services
Required Qualifications
- High school diploma or GED
- Excellent interpersonal and communication skills
- Organized and detail-oriented
- Ability to work well with others
- Effective task and time prioritization
- Willingness to go the extra mile for customers
- Professionalism and patience in stressful situations
Compensation
- Base salary starting at $15/hour
- Can earn over $60,000/year with bonuses and commissions
- Unlimited monthly individual bonus
- Unlimited monthly team bonus
Benefits & Perks
- Medical/dental coverage
- 401K
- Life insurance
- Vision insurance
- Vacation accrual from the 1st day
- Performance bonuses
Required Skills
Organized and detail-oriented
Ability to work well with others
Excellent interpersonal and communication skills
Professionalism and patience in stressful situations
Effective task and time prioritization
Willingness to go the extra mile for customers