Front Office/Medical Assistant- Downtown location

Job Description

TOTAL VASCULAR CARE

215 N San Saba, Ste 201, 78207

FRONT OFFICE/MEDICAL ASSISTANT POSITION

Total Vascular Care offers a fast-paced, enriching work environment and an excellent compensation and benefits package (competitive salary, & benefits offered: medical, dental, vision, disability & life insurance, HSA, 401k). We are in downtown San Antonio in our newly remodeled Ambulatory Surgery Center providing a comforting environment for our patients and valued staff! Come join us...

We are currently looking for a friendly, energetic Front Office Representative

Essential Duties and responsibilities

• Greets all patients and visitors promptly and professionally
• Answers incoming telephone calls
• Assist and review registration forms with patients
• Enters new patient demographics and insurance information
• Verifies and updates the above information for existing patients
• Requests referrals as needed
• Requests medical records as applicable
• Maintain patient flow by timely alerting nursing staff to patient arrivals.
• Review patient charges in ECW and calculates patient balances.
• Accepts payment, makes changes, and issues receipts to patients.
• Records amounts received and prepare reports of transactions.
• Updates the billing system to include details on the services provided or procedures performed on the patient.
• Schedules follow-up appointments and enters patient reminders at the time of patient check out.
• Balances all daily in-office patient charges and receipts
• Completes and updates all daily work associated with the above
• Completes, assembles, and forwards to CBO daily batch sheets.
• Prepares deposits daily.
• Balances cash drawer, credit card machine, and petty cash.
• Uphold the code of conduct and compliance policies.
• Perform medical assistant duties when needs arise.
• Other duties as requested by the Front Office Supervisor and Operations Manager.

Requirements

• Certified/Registered Medical Assistant
• Bilingual- English/Spanish
• 1 year E Clinical experience
• High school diploma or equivalent
• Min 1-year front office experience in a medical practice
• Valid Texas driver's license, in good standing
• Must be open to a varied schedule; start and end times may vary, based on the needs of the business

Key Competencies

• verbal and written communication skills
• professional personal presentation
• customer service orientation
• information management
• organizing and planning
• attention to detail
• initiative
• reliability