System Operations Engineer - Cloud Infra

Job Title

ERP SAVVY is seeking a highly skilled System Operations Engineer - Cloud Infra to support and streamline deployment activities across its AWS-based cloud environments. This role is critical to ensuring scalable, secure, and cost-efficient infrastructure operations for identity and biometric solutions.

Key Responsibilities

Infrastructure Provisioning & Deployment

• Design and deploy secure, scalable AWS infrastructure including VPCs, subnets, route tables, and NAT gateways.
• Configure and manage Network Load Balancers (NLBs) and Application Load Balancers (ALBs).
• Deploy and manage infrastructure within AWS EKS clusters using Infrastructure as Code (IaC) with Terraform.
• Automate provisioning and configuration tasks using GitLab CI/CD pipelines.

Monitoring & Observability

• Develop and maintain Datadog dashboards for real-time system monitoring, performance metrics, and alerting.
• Implement logging and monitoring best practices to ensure high availability and rapid incident response.

Documentation & Operational Readiness

• Create detailed operational playbooks, runbooks, and troubleshooting guides.
• Document infrastructure architecture, data flows, IAM roles, KMS keys, and Active Directory (AD) group mappings.
• Maintain version-controlled documentation in Confluence or similar platforms.

Security & Compliance

• Implement and maintain IAM policies, security groups, and encryption standards aligned with compliance requirements.
• Support CFIUS clearance processes and ensure infrastructure meets U.S. federal security standards.
• Participate in security audits and remediation efforts.

Cost Optimization & Efficiency

• Analyze cloud usage patterns and recommend cost-saving strategies.
• Implement tagging strategies and resource lifecycle policies to control cloud spend.

Collaboration & Support

• Work closely with DevOps, Security, and Application teams to support deployment pipelines and production readiness.
• Participate in sprint planning, standups, and cross-functional reviews to align infrastructure goals with business needs.

Expected Deliverables

• Fully deployed and documented AWS infrastructure (VPCs, ALBs, NLBs, EKS, domain controllers).
• Operational documentation including playbooks and troubleshooting guides.
• Infrastructure diagrams and access control documentation.
• Cost-optimized, resilient, and scalable cloud environments.

Required Skills and Qualifications

Technical Expertise

• 6+ years of experience in cloud infrastructure engineering, with a focus on AWS.
• Proficiency in AWS services: EC2, ALB/NLB, FSx, EKS, IAM, KMS, Route 53.
• Strong experience with Terraform and GitLab CI/CD.
• Familiarity with monitoring tools such as Datadog, CloudWatch, or Prometheus.

Systems Engineering

• Proven ability to design and implement scalable, fault-tolerant infrastructure.
• Deep understanding of networking concepts: VPC, subnets, routing, DNS, VPNs.
• Experience with Active Directory integration and domain controller setup.