Entry Level-Travel Admin Assistant-WFH

New Horizonsabout 1 year ago
United States
Remote
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Travel Admin Assistant (1099 Business Opportunity) – Turn your passion for exploration into a rewarding and entrepreneurial career! We’re seeking a Travel Admin Assistant who can expertly coordinate travel bookings, deliver outstanding customer service, and manage essential record-keeping—all while working remotely in a dynamic, supportive environment. As a 1099 contractor, you’ll have the freedom to set your own schedule and shape your income potential based on your performance.

Key Responsibilities

  • Booking & Coordination: Arrange flights, hotels, car rentals, and activities for clients, ensuring a seamless travel experience.
  • Customer Service: Serve as a primary contact via phone, email, and chat, addressing inquiries, resolving issues, and maintaining high customer satisfaction.
  • Data Entry & Record Management: Use our CRM system to accurately track bookings, payments, and client interactions.
  • Travel Advisory: Guide clients on destinations, travel arrangements, and insurance options to elevate their travel plans.
  • Problem-Solving: Tackle travel complications—like flight cancellations or itinerary changes—with quick, effective solutions.

Required Qualifications

  • Experience: Previous experience in a customer service role or within the travel industry is preferred.
  • Skills: Strong verbal and written communication, excellent customer service, and proficiency in travel booking platforms/CRM systems.
  • Organization: Capable of juggling multiple tasks and prioritizing responsibilities in a remote work environment.
  • Problem-Solving: Ability to promptly identify and resolve client issues in a professional manner.
  • Flexibility: Willingness to work varied hours, including evenings and weekends, to accommodate different time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits & Perks

  • Remote Work: Enjoy the convenience of working from home while collaborating with a supportive team.
  • Competitive Earnings: As a 1099 contractor, your compensation can grow based on your performance, with potential for performance-based incentives.
  • Professional Development: Continuous training opportunities within the travel industry to enhance your skills and knowledge.
  • Travel Perks: Access discounts on personal travel bookings and participate in FAM trips to explore destinations.

Additional Information

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Required Skills

customer service
data entry
organization
travel booking coordination
problem solving
CRM proficiency
written communication
verbal communication