Service Desk Analyst: IT & End-User Support

MB2Dental Solutions6 months ago
Carrollton, TX, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Position: Service Desk Analyst: IT Performance & End-User Support

MB2

Company Overview

Dental Solutions in Carrollton, Texas, is seeking a Service Desk Analyst to optimize end-user IT system performance.

Your Responsibilities

  • Resolving IT issues for remote and onsite users
  • Performing system installations
  • Collaborating with vendors

Ideal Candidate

Ideal candidates will have CompTIA A+ and Net+ certifications or 3 years of relevant experience, along with strong problem-solving and communication skills.

Compensation

The offered compensation includes comprehensive insurance and PTO.

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Required Skills

Communication
System Installations
IT Support
Problem-Solving
CompTIA A+ Certified
CompTIA Network+ Certified
Vendor Collaboration