Executive Assistant - Ops Team (Remote)

Position Overview

Fireflies.ai is the #1 AI voice assistant trusted by over 20M users across 500k+ companies. We automate note-taking, make meetings searchable, and turn voice into actionable insights across Zoom, Google Meet, and other major conferencing platforms. We’re seeking a dynamic Executive Assistant to join our Operations team – a role perfect for someone who can seamlessly transition between tactical execution and strategic planning. If you’re resourceful, tech-savvy, and thrive on solving complex problems, join us to redefine what an EA can be!

Key Responsibilities

• Process Optimization: Identify inefficiencies, implement AI-driven automation, and streamline workflows using tools like Zapier, Replit, and other low/no-code platforms.
• Data-Driven Decision Making: Analyze data to uncover actionable insights and support operational improvements.
• Collaborative Partner: Work closely with internal teams and external stakeholders to propose solutions, drive initiatives, and maintain strong relationships.
• Strategic Schedule Management: Oversee executive calendars, prioritize tasks, and coordinate meetings to ensure optimal time management.
• Documentation and Communication: Create executive-level reports, presentations, and memos, ensuring clear and effective communication.
• Adaptability: Embrace new tools and technologies to stay ahead of industry trends and support innovation within the team.

Required Qualifications

• Experience: 2+ years in an Executive Assistant, operations, or similar role, preferably in tech or SaaS.
• Communication: Strong written and verbal communication skills with a collaborative approach.
• Tech Proficiency: Skilled in MS Office, Google Workspace, and productivity platforms like Slack, Loom, Notion, and Asana. Familiarity with automation tools/LLMs is a plus.
• Problem-Solving Skills: Analytical mindset with a proven ability to identify challenges, generate solutions, and deliver results.

Benefits & Perks

• Competitive compensation
• Work remotely from anywhere
• Opportunities to move laterally within a team and grow rapidly
• Paid time off and flexible leave policy
• A "no boss" culture that empowers you to take ownership
• Flexible working hours to fit your lifestyle
• LGBTQ+ friendly
• Fun international offsite to connect and recharge
• Tech reimbursements to support your work