Entry Level Helpdesk Assistant
Florida Professional Groupover 1 year ago
Kissimmee, Florida, United States
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Our client is a well-known healthcare company with offices in Kissimmee seeking a Entry Level Computer Support Assistant. In this role, you will support the Help Desk Support Specialists by providing technical assistance with computer systems, hardware, and software, ensuring system and user issues are addressed in a timely and professional manner.
Key Responsibilities
- Assist the Help Desk Support Specialists with providing effective technical support.
- Address queries and resolve system and user issues promptly.
- Collaborate with the IT team to ensure smooth operation of computer systems.
- Train users on basic system and computer functions.
Required Skills
problem solving
user training
hardware troubleshooting
customer service
software troubleshooting
technical assistance