Senior Staff Data Engineer, AI/ML, Global Commercial Services Technology,

Position Overview

At American Express, our rich 175‐year legacy of innovation and shared values drives us forward. As a Senior Staff Engineer, Commercial AI/ML in GCS-Technology, you will be the technical leader for AI initiatives—refining strategy, partnering with engineering teams, and ensuring scalable, responsibly developed AI solutions that impact customer and internal use cases. In this role, your voice shapes the future while you experience comprehensive support for your holistic well‑being and career growth.

Key Responsibilities

• Refine and champion the technical strategy for implementing AI at scale across customer-facing and internal use cases.
• Partner closely with engineering teams across GCS-Technology to build best-in-class AI solutions.
• Balance rapid value delivery with establishing scalable frameworks and patterns for iterative AI solution development.
• Act as a trusted thought partner with GCS stakeholders to co-create solutions for challenging problems.
• Collaborate with central enterprise teams to implement enterprise-wide AI best practices.

Required Qualifications

• 10+ years of experience in data and AI/ML engineering development with significant hands‑on experience in building AI solutions.
• Strong Python programming skills.
• Experience with Deep Learning libraries such as TensorFlow and PyTorch.
• Deep understanding of LLMs, Generative AI, and Agentic concepts.
• Experience evaluating and implementing RAG and Fine‑Tuning solutions.
• Proven ability to implement scaled AI solutions integrated with real‑time customer products.
• Experience in creating MLOps best practices.
• Expertise in building cloud‑based big-data solutions (Azure, AWS, GCP).

Benefits & Perks

• Compensation: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable)
• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well‑being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements
• 20+ weeks paid parental leave for all parents
• Free access to global on‑site wellness centers (depending on location)
• Free and confidential counseling support through the Healthy Minds program
• Career development and training opportunities