Product Manager, Engineering Services and Platforms

Position Overview

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in the Chief Technology Office, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You act as the voice of the customer and develop profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver products that not only meet but exceed customer expectations.

Key Responsibilities

• Develop a product strategy and product vision that delivers value to customers
• Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Own, maintain, and develop a product backlog that supports the overall strategic roadmap and value proposition
• Build the framework and track the product's key success metrics such as cost, features, functionality, risk posture, and reliability
• Partner closely with internal stakeholders and partner teams to ensure requirements and dependencies are clearly defined
• Collaborate with the Area Product Owner to maintain a product backlog that aligns with strategic goals
• Engage with the tech team to outline stories and assist in troubleshooting and solution development
• Coordinate with line of business (LOB) product teams to deliver feature sets effectively
• Present information and ideas confidently to diverse groups to ensure clarity and engagement

Required Qualifications

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Demonstrated experience partnering with stakeholders to ensure requirements and dependencies are clearly defined
• Strong communication and presentation skills with the ability to influence across product, design, and engineering teams
• Experience working in cross-functional teams to drive improvements in product building and delivery

Preferred Qualifications

• Prior experience working in a highly matrixed, complex organization
• Experience working with user experience partners
• Knowledge of design systems and/or internal developer portals