Medical Coordinator / Travelling Medical Assistant

Job Description

We are searching for a Medical Coordinator with 50% traveling Medical Assistant responsibilities for a growing Medical-Legal practice. We are in search of a dependable MA, who is reliable, detail-oriented, has initiative and understands the value of attendance and punctuality. This position requires you to travel to multiple locations throughout So. CA within a designated geography and work with multiple physicians for both in-person and telehealth appointments. The rest of the time would be spent in our Irvine office. This is the perfect job for someone who likes to meet new people every day, is flexible and can adapt quickly to change.

Essential Roles and Responsibilities for Traveling Medical Assistant:

• Adherence to DWC and QME policies, procedures, and guidelines.
• Provide support for both in-person and telehealth evaluations.
• Prepare for scheduled evaluations in an organized and timely manner prior to the date of the evaluation. (Printing documents, emailing links, location availability/resources, applicant confirmation, interpreter confirmation, etc.)
• Arrive at assigned offices or log on to virtual appointments before the start of the evaluation and ensure that the office is clean and organized or that the applicant and interpreters can log on.
• Greet and support all applicants, interpreters and doctors with a high level of customer service and professionalism.
• Assist the doctor/s with basic front and back office medical assistant duties during the evaluation.
• Be able to perform basic vital signs.
• Be able to measure and record body measurements, height, weight and ortho body measurements.
• Must be detail oriented in reviewing forms and accurately scanning and uploading them in a timely manner.

Essential Duties and Responsibilities of Medical Coordinator:

• Primary point of contact for assigned physicians and attorneys for all Altos and QME needs.
• End to end case management for evaluations: validating accurate schedule coordination, validating evaluation day preparation, and ensuring report procurement.
• Maintain and grow physician relationships.
• Manage relationships with law offices and attorneys.
• Oversee that physician schedules and Evaluation Day Checklists are executed accurately, timely and are within department goals.
• Oversee the patient intake process and ensure all pre-requisites are addressed to ensure a smooth and successful patient encounter.
• Problem solve through any day-of evaluation issues and help mitigate any obstacles prior to the evaluation.
• Updates, reviews and acts on status and dashboard reports.

Essential Duties and Responsibilities of Medical Assistant:

• Successfully manage a group of medium to high volume physician QME practices.
• Primary point of contact for assigned physicians and attorneys for all Altos and QME needs.
• End to end case management for evaluations: validating accurate schedule coordination, validating evaluation day preparation, and ensuring report procurement.
• Generate and analyze data/reports to help manage the physicians QME practice.
• Maintain and grow physician relationships.
• Manage relationships with law offices and attorneys.
• Identify and present areas of opportunity that will help maximize listings for each assigned physician.
• Facilitate new physician onboarding and training.
• Facilitate monthly, bi-monthly or quarterly physician partner meetings.
• Oversee that physician schedules and Evaluation Day Checklists are executed accurately, timely and are within department goals.
• Oversee the patient intake process and ensure all pre-requisites are addressed to ensure a smooth and successful patient encounter.
• Problem solve through any day-of evaluation issues and help mitigate any obstacles prior to the evaluation.
• Proactively monitors scheduling que to ensure department goals are met and assigned physicians schedules are maximized.
• Proactively monitors rescheduled evaluations and cancellations, identifies ways to fill-in gaps.
• Assists in the coordination of any post evaluations functions.
• Updates, reviews and acts on status and dashboard reports.
• Assists in the training and development of new department team members.
• Manages relationships with different Altos departments.
• Actively engage with all members of the Altos team.
• Excellent written and verbal communication.
• Eager to collaborate with others.
• Coordinates a multitude of daily inputs to successfully and seamlessly provide excellent service.

Qualifications:

• 2-5 years' experience in a busy healthcare, med-legal, clinic setting or similar background. Be able to multitask, critical think and troubleshoot through various obstacles.
• Workers' Compensation, and Legal Experience are Preferred but not required.
• Valid CA Driver's License, Valid Car Insurance and Good Driving Record required.
• Reliable transportation for in-person evaluations.
• Must be available to work during hours of operation.
• Comfortable with technology (Microsoft Office and Google Platforms).
• Strong written and verbal communication.
• Excellent customer service.
• Spanish speaking is necessary.
• Medical Assistant certification with a minimum of 3 years experience.
• Positive and solution-oriented attitude.
• Effective time management.

Job Type:

Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid sick time
• Paid time off
• Travel reimbursement
• Vision insurance

Language:

• English: Required
• Spanish: Preferred

License/Certification:

• Driver's License: Required

Ability to Commute:

• Location: Irvine, CA 92606 (Required)

Willingness to travel:

• Preferred: 25% - 50%

Work Location:

In person

Pay:

$23.50 - $26.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• On-the-job training
• Paid time off
• Retirement plan
• Vision insurance

Work Location:

Hybrid remote in Irvine, CA 92606