Nutrition Services Operation Manager

Position Overview

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. Join our team as a Food and Nutrition Services Operations Manager at HCA Florida Kendall Hospital and be part of an organization that cares like family.

Key Responsibilities

• Manage overall operation of the patient tray delivery system.
• Coordinate daily floor stock delivery, monitor costs, and prepare financial reports as needed.
• Implement performance improvement and quality control programs for Food and Nutrition Services.
• Interview, hire, train, coach, and counsel staff in accordance with hospital HR policies.
• Ensure all required documentation is completed in a timely manner.
• Maintain compliance with HACCP guidelines and regulatory standards (TJC, CMS, etc.).
• Participate on hospital committees and serve as on-site administrator and liaison with the IT&S department.
• Oversee the department’s temperature monitoring system and act as a resource for food and nutrition information.
• Promote a patient-first philosophy and engage in service recovery when necessary.
• Provide education support for staff and coordinate facility preceptors for Dietetic Interns.
• Attend leadership development seminars, WebEx sessions, conferences, and complete required HealthStream training.
• Adhere to the “Code of Conduct” and the “Mission and Value Statement.”

Required Qualifications

• High School Diploma or GED
• Minimum of three years supervisory/management experience in a healthcare setting
• Food Protection Management Certification (ServeSafe, NRFSP, Always Food Safe, Above Training, 360 Training, Prometric, etc.)

Preferred Qualifications

• Bachelor's degree in Nutrition or Dietetics
• Minimum of two years healthcare Clinical Nutrition experience
• Registered Dietician (RD) or Licensed Dietician (LD) or Certified Dietary Manager (CDM)

Benefits & Perks

• Comprehensive Medical Coverage: Includes prescription drug, behavioral health, free telemedicine services, and AirMed medical transportation.
• Additional Insurance Options: Dental, vision, life, disability, flexible spending accounts, supplemental health protection, auto/home insurance, identity theft protection, legal counseling, and more.
• Free Counseling Services: Resources for emotional, physical, and financial wellbeing.
• 401(k) Plan: With a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan: Enjoy 10% off HCA Healthcare stock.
• Family Support Benefits: Fertility, family building with Progyny, and adoption assistance.
• Referral Services: For child, elder, and pet care, as well as home and auto repair and event planning.
• Consumer Discounts: Through Abenity and related programs.
• Retirement Assistance: Rollover assistance services and preferred banking partnerships.
• Education Assistance: Tuition support, student loan assistance, certification support, and dependent scholarships.
• Colleague Recognition Program and a Time Away From Work Program: Including paid time off, paid family leave, and disability coverage.
• Employee Health Assistance Fund: Available coverage for eligible colleagues based on income.