Manager, CRM Engagement Marketing

A leading sports media organization is seeking a Manager, CRM Engagement Marketing to support our client's innovative team.

The role is hybrid onsite Monday - Thursday in NYC, and involves developing and managing targeted customer engagement strategies. This temporary position lasts 27-52 weeks and requires a candidate with CRM expertise, strong project management skills, and experience working across multiple stakeholder groups.

Manager, CRM Engagement Marketing Responsibilities:

• Oversee daily operations of CRM campaigns, including segmentation, messaging, and scheduling.
• Collaborate with content, creative, and data teams to deliver timely, personalized messages across multiple channels.
• Develop onboarding and engagement flows to increase customer value and reduce churn.
• Implement A/B testing and monitor performance metrics to optimize campaign effectiveness.
• Maintain organized documentation and calendars to ensure alignment on initiatives.

Manager, CRM Engagement Marketing Qualifications:

• 3-5 years of experience in CRM or lifecycle marketing or a related field.
• Proven success managing customer engagement campaigns and developing targeted messaging.
• Strong project management and cross-functional collaboration skills.
• Hands-on experience with campaign execution in a fast-paced environment.
• Bachelor's Degree in Marketing or a related discipline.

Perks and Benefits:

• Medical, Dental, and Vision Insurance.
• Life Insurance.
• 401(k) Program.
• Commuter Benefit.
• eLearning and Ongoing Training.