Account Executive - South Florida

Position Overview

The Account Executive will have oversight and overall accountability of the accounts assigned to them. This includes the on-boarding of new groups along with the renewal, growth, profitability, and client satisfaction. The Account Executive will be the main contact for the employer's administrators once the account has been sold, working directly with the Sales Team, Client's Broker, Employer Representatives, and the Curative Health Plan department leaders to ensure that all clients receive the highest level of service.

Key Responsibilities

• Develop and enhance relationships with assigned clients, brokers, and consultants, understanding their business goals and key initiatives, and seeking opportunities to enhance value for all parties.
• Monitor service delivery by tracking and analyzing key performance metrics, ensuring clients receive the highest level of service and value while aligning with their business goals.
• Deliver analytics on Curative's performance and productivity, providing updates on key issues or trends.
• Retain and grow the assigned book of business profitably, enhancing overall client satisfaction through excellent service.
• Collaborate closely with internal teams, including operations, clinical, network, and finance to ensure seamless delivery of services and support.
• Stay informed about industry trends, competitor activities, and regulatory changes to provide insightful, initiative-taking advice to clients.
• Coordinate and conduct Open Enrollment meetings to ensure that assigned clients’ members make informed decisions about their benefits.

Required Qualifications

• Excellent written and verbal communication skills.
• Excellent presentation skills across a continuum of audiences.
• Broad knowledge of the healthcare industry, business practices, trends, and developments.
• Experience interfacing at all levels internally, with clients, brokers, consultants, and external partners.
• Adept in planning, influencing, leading change, working in challenging environments, and multi-tasking.
• Bachelor's degree and 5 years of experience in an Account Management role.
• Detail-oriented with solid organizational and planning skills.
• Proficient in MS Office, Google Workspace, and Adobe.
• State Health, Life and Variable Annuity license.

Preferred Qualifications

• Bilingual in English and Spanish.

Benefits & Perks

• Schedule: This is a full-time remote position, with core hours Monday through Friday, 8 a.m. to 5 p.m., and may require extended hours and weekend work.
• Location: South Florida.
• Travel may be applicable.