Senior Business Operations Director

About the Role

Miami is recognized for its fast-moving business environment, and at M Profiler Analytics Group, we bring that same energy into operational excellence and enterprise strategy. We help organizations streamline performance, optimize workflows, and build scalable operational systems that support long-term growth. We believe modern business operations should be agile, data-driven, and people-focused.

We are looking for a Senior Business Operations Director who can lead cross-functional operational initiatives and drive organizational performance at scale. This is not a back-office management role. You will help shape company-wide operational strategy, improve business efficiency, and partner directly with executive leadership to support expansion initiatives and long-term planning.

You will oversee multiple operational functions, mentor high-performing teams, and ensure that business processes remain scalable, measurable, and aligned with company objectives. You are someone who can balance strategic thinking with hands-on execution while leading operational transformation across the organization.

Why Work With Us? The Environment

Our Miami office is located in the heart of Brickell, surrounded by a dynamic business community, modern workspaces, and a collaborative leadership culture. We value innovation, accountability, and operational excellence.

Leadership Impact

You will work closely with executive leadership and play a direct role in shaping strategic business decisions. Your recommendations and operational insights will influence company growth initiatives from day one.

Modern Operations Approach

We invest heavily in operational technology, business intelligence tools, automation platforms, and scalable reporting systems that allow teams to move efficiently and make informed decisions.

Professional Growth

We encourage continuous development and provide leadership training opportunities, executive coaching support, and access to industry conferences focused on operations, business transformation, and organizational leadership.

Key Responsibilities

Operational Strategy

Develop and execute operational strategies that improve efficiency, scalability, profitability, and overall organizational performance.

Cross Functional Leadership

Lead collaboration between operations, finance, human resources, client services, and analytics teams to ensure alignment across departments.

Process Optimization

Evaluate existing workflows and implement improvements that enhance productivity, reduce operational bottlenecks, and support business growth.

Performance Management

Establish KPIs, reporting structures, and operational dashboards to monitor company performance and support executive decision-making.

Team Leadership

Manage and mentor department managers and senior operational staff while building a culture centered on accountability, collaboration, and continuous improvement.

Business Planning

Support executive leadership with forecasting, resource planning, budgeting initiatives, and long-term operational planning.

Risk and Compliance

Ensure operational procedures remain compliant with company standards, internal controls, and business policies.

What We Are Looking For

Experience

8+ years of experience in business operations, operational leadership, or corporate strategy roles, with at least 3 years managing multi-functional teams at a senior level.

Leadership Skills

Strong experience leading large operational initiatives, driving organizational change, and managing high-performing professional teams.

Analytical Mindset

Comfortable working with operational metrics, reporting systems, business intelligence platforms, and performance analytics.

Communication

Excellent communication and stakeholder management skills with the ability to present operational strategies to senior leadership and business partners.

Organizational Skills

Highly organized with strong decision-making abilities and the capacity to manage multiple strategic priorities simultaneously.

Mindset

You are proactive, solutions-oriented, and capable of balancing strategic leadership with operational execution in a fast-paced business environment.

Pay

Pay: $8,500.00 - $9,700.00 per month

Work Location

Work Location: In person