Field Technician

EchoStar4 months ago
South Portland, ME, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

EchoStar is reimagining the future of connectivity, with a diverse portfolio that includes satellite television service, live-streaming, on-demand programming, smart home installation services, mobile plans, and products. Our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV. As part of our Technicians team, you will deliver TV and smart home solutions to millions of customers. Trained to provide a world-class customer experience, you will educate and connect more Americans with every home you visit.

Compensation: $20.75/Hour

Key Responsibilities

  • Visit customers’ homes, solve problems, and introduce them to smart home technologies.
  • Install and service DISH equipment and smart home products in customers’ homes.
  • Teach customers how to use their technology and offer additional services when helpful.
  • Maintain a clean work area and a professional attitude while working independently and staying connected with your team.

Required Qualifications

  • Valid Driver’s License with a clean record.
  • Schedule Flexibility – willingness to travel and work shifts that may include evenings, weekends, or holidays.
  • Physical Ability – climb ladders (up to 40 ft), lift up to 70 lbs, and meet/maintain a 335 lb weight limit.
  • Customer Focus – build trust and create an outstanding customer experience.
  • Problem-Solving – tackle a variety of challenges in the field.
  • Determination – work effectively in tight spaces and under all weather conditions.
  • Adaptability – handle changes and unexpected tasks with ease.

Benefits & Perks

  • Career Growth: Start here and grow fast! Many of our leaders began in this role, moving into different departments for new challenges.
  • Pay Increases: Automatic promotion after 6 months with a $1/hour raise; additional promotions with 5–10% pay increases based on performance.
  • Bonus Potential: Earn up to $6,400 in your first year and up to $9,100 annually. High performers also receive AwardPerqs redeemable for travel, electronics, and more.
  • Comprehensive Benefits: Enjoy paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program, and Tuition Reimbursement.
  • Exclusive Perks: Complimentary DISH TV ($114.99/month), Sling TV discounts ($5/month), Boost Mobile plans (starting at $15/month), plus company-provided van, tools, and uniforms.
  • Paid Training: Receive clear, step-by-step guidance for installations, smart home tech knowledge to support customers, and best practices from our most experienced technicians.

Required Skills

Problem-Solving
Effective Communication
Customer Service
Adaptability
Physical Fitness
Attention to Detail
Installation