Administrative Support Representative (Remote) | Work From Home Job

Position Overview

Document Solutions, a leader in office technology solutions, is seeking an Administrative Support Representative to join our team. In this role you will support our customer base by answering phones, responding to emails, and entering orders for supplies and services. You’ll work 100% remotely while collaborating within a family-oriented culture, building a career rather than just a job.

Work remotely from Missouri and engage with customers from Monday to Friday, 9am-5pm EST. Join a company that has delivered office technology solutions for over 18 years.

Key Responsibilities

• Answer phones and manage incoming customer calls.
• Respond to customer emails in a timely and professional manner.
• Enter orders for supplies and services accurately.
• Perform various administrative tasks to support daily operations.
• Contribute to enhancing the overall customer support experience.

Required Qualifications

• Superior communication and customer service skills.
• Enthusiastic and professional attitude.
• Reliable internet service and a home PC setup with headset.
• Excellent organizational skills with the ability to multi-task.
• Basic PC proficiency (Microsoft Office Suite).

Benefits & Perks

• Outstanding benefits package (including medical & dental).
• 401(k) plan with matching company contribution.
• Profit Sharing Plans.
• Opportunity to support the sales of cutting-edge technology and workflow solutions.