Technician - Telecom

Position Overview

Based in Moon (Mercer/Moon Township, PA), this position is responsible for the maintenance and installation of telecommunications equipment – including Microwave Radios, Industrial Wireless Systems, SCADA Communication Systems, VSAT, CDMA, Phone Systems, Digital Multiplexer, Office Networks (LAN/WAN), VHF Radio Systems, among others – at various sites in the district. The role involves diagnosing issues, troubleshooting outages, and ensuring efficient service restoration while working both during regular hours and supporting callout and unscheduled overtime when needed.

Key Responsibilities

• Maintain and install a range of telecommunications equipment at Mercer and surrounding sites.
• Troubleshoot outages and perform repairs, documenting resolutions via a ticketing system.
• Utilize strong problem-solving skills to break down complex issues and isolate outages.
• Interface professionally with employees, management, vendors, and customers.
• Schedule daily work for optimum efficiency while working with limited supervision.
• Work during regular hours and be available during non-traditional hours when required.
• Adhere to safety protocols to protect personal safety, company assets, and the public.
• Travel as needed with an assigned company vehicle.

Required Qualifications

• Education: High school diploma, Associates Degree in Electronics Technology; four years of relevant experience may substitute the degree. A BS in Technology or Engineering is a plus.
• Experience: Minimum of three years in telecommunications with solid electronics training or equivalent work experience.
• Certifications: Must possess a valid driver’s license with a satisfactory driving record and a TWIC (Transportation Worker Identification Credential), or be able to obtain one.
• Skills & Abilities: Strong diagnostic, analytical, and troubleshooting skills; proficiency in Microsoft applications (Word, Excel, Outlook, Visio); excellent written and verbal communication; ability to work independently and within a team; and the physical ability to lift and carry up to 40 pounds.

Preferred Qualifications

• Familiarity with digital microwave communications, digital multiplexers, terminal servers, LAN/WAN networks, routers, and data acquisition systems.
• Certifications such as Cisco CCNA, Cisco IPTelephony, Nortel certifications, NABER two-way radio certification, NICET certification, or FCC license are a plus.