Food and Beverage Operations Manager

Position Overview

This role supervises daily Food and Beverage (F&B) shift operations at The Ritz-Carlton South Beach in Miami Beach, Florida. You will manage day-to-day operations, ensuring quality, adherence to F&B policies and legal standards, and exceptional guest experiences. Your leadership will be key in coordinating staffing, ordering supplies, maintaining operating budgets, and promoting a service culture rooted in the brand’s Gold Standards. The position offers Relocation Assistance and competitive compensation, with a salary range of $56,000 to $72,000 annually.

Key Responsibilities

• Supervise daily F&B operations and ensure compliance with policies, standards, and procedures.
• Manage staffing levels, operating budgets, and ensure legal and quality standards are met.
• Oversee ordering of supplies, equipment operations, and the coordination of cleaning programs.
• Deliver exceptional customer service by addressing guest concerns and fostering positive guest relations.
• Communicate effectively with team members, set performance standards, and nurture a collaborative work environment.

Required Qualifications

• High school diploma or GED with 4 years of experience in food and beverage, culinary, or related areas; OR
• 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major with 2 years of experience in the industry.

Benefits & Perks

• Relocation Assistance available.
• Bonus Program and competitive Compensation ($56,000 to $72,000 annually).
• Comprehensive Health Care Benefits including life and disability insurance.
• 401(k) Plan with up to 5% company match, employee stock purchase plan at 15% discount, plus paid time off, flexible spending accounts, tuition assistance, and additional incentives.